O ciclo de melhorando se define PDCA, onde: Plan (Planejar) significa entender o problema, identificar as causas, verificar as causas, identificar as soluções e colocá-las em ordem de prioridade; Do (Fazer) significa aplicar a solução; Check (Checar) significa controlar a eficácia da solução e monitorá-la; Act (Agir) padronizar a nova solução implementada e difundir a solução horizontalmente às soluções semelhantes.
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